The value of exit interviews

The value of exit interviews

Are you conducting exit interviews with your employees who have turned in their resignations? You should be. It is a great way to learn more about your agency, its strengths and weaknesses. What questions should you ask? How about these: Why did you look for another...
What makes for a good agency staff meeting?

What makes for a good agency staff meeting?

As an agency owner, you likely have a set time for staff meetings. How do your staff meetings go? Are they productive or is it usually the “same old same old?” Get out of a rut and start holding staff meetings that produce results! Here are a few ideas. Activity...