by Amanda Yaniz | Nov 4, 2020 | Blog
Is data security, online privacy and identity theft a top concern? If it’s not, it should be. More than ever, we’re seeing increasingly sophisticated attempts from hackers to steal information from organizations, and use it to commit identity theft and fraud. Hackers...
by Amanda Yaniz | Oct 21, 2020 | Blog
How would you rate your listening skills? Listening to your clients — truly listening to what they are trying to tell you — is an important way to increase customer satisfaction and to help prevent misunderstandings, including those that can lead to E&O claims....
by Amanda Yaniz | Oct 7, 2020 | Blog
Yelp is growing in popularity by virtually any measure. The social review platform has an average of 77 million monthly unique mobile web visitors and an average of 37 million monthly unique mobile app users each month. While a business may have a strong social media...
by Amanda Yaniz | Sep 16, 2020 | Blog
Has anyone ever asked for five minutes of your time? What is five minutes of your time even worth? If a client, employee, friend or significant other asked for five minutes of your time—do you have it to give? Or are you simply too wrapped up in your day and the tasks...
by Amanda Yaniz | Sep 2, 2020 | Blog
Have you fallen into the habit of sending e-mails to communicate with someone in your office — even if they are just a few steps away from you? Perhaps it is time to rethink your reliance on technology at work. Although most people assume younger adults prefer texting...