The value of job descriptions and titles

The value of job descriptions and titles

Do your insurance agency employees have job descriptions and titles? They should! It can help to clarify potential issues as your agency grows and you expand your staff. Let’s look at how to start this process. What are your employees’ roles and what would be...
Protecting your clients from credit card fraud

Protecting your clients from credit card fraud

Did you know that since 2016, 15 million people have become victims of credit card fraud? Javelin Strategy and Research estimated that credit card fraud cost $16 billion that year. With credit card fraud on the rise, learning how to safeguard against cyber criminals...
When it’s human error

When it’s human error

We all make mistakes. To err is human, right? However, if you are a business offering professional services, such as an insurance agency, those errors can be costly! Errors & Omissions (E&O) insurance is designed to cover damage caused to clients by...
Earning your superhero status

Earning your superhero status

When the concept of a superhero comes to mind, it probably doesn’t conjure up images of an insurance agent. The insurance agent doesn’t leap over tall buildings with a single bound or rid the universe of evil. However, insurance is complicated to say the least—and...
Gender inequality in the insurance workplace

Gender inequality in the insurance workplace

Women have made great strides within the insurance industry. According to a recent Population Survey of the U.S. Census Bureau, women make up approximately 60 percent of the workforce within the insurance industry. Where the inequality seems to prevail is at the...